Paws to hooves
Quail with dandelion wet cat food pouch
Quail with dandelion wet cat food pouch
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Rich in Quail enriched with Dandelion
Complete food for sterilizedcats.
Package: 85g
Ingredients
Ingredients
Nutritional info
Nutritional info
Shipping
Shipping
SHIPPING COSTS
Orders including Dry Dog treats ,toys and other goodies
Nationwide UK:Standard shipping : £3.99
Royal Mail 48hr Tracked : £4.80
Raw Food Orders (England & wales )
Orders including Raw dog food and Treats that are Frozen
upto 10kg : £9.99
upto 20kg : £11.99
upto 30kg : £12.99
Raw Food Orders (Scotland )
Orders including Raw dog food and Treats that are Frozen
upto 10kg : £19.99
upto 20kg : £24.99
upto 30kg : £34.99
upto 50kg : £54.98
Upto 60kg : £64.99
Local delivery
Orders including Raw food within 4 miles from our Rotherham store : £2
Orders including Raw food within 7 miles from our Rotherham store : £5
FREE Option to pick up your order instore
Rotherham store is available for click & collect
My order has arrived defrosted , what should I do ?
All of our Raw products are delivered in temperature controlled boxes, which are designed to keep your food frozen or cold enough to refreeze. Raw food may arrive slightly defrosted or soft, this is normal, it is quite safe to refreeze so we recommend to just pop them straight into your freezer as they can be refrozen once . For more info check our t&cs
How long does delivery take?
A. These are delivery times after the parcel is dispatched. Delivery time varies depending on the type of delivery you have selected, your postcode and other factors. You can find the average delivery time for each delivery method below:
| Standard delivery | 2-3 days |
| Express delivery | 1-2 days |
| Frozen delivery | Next day |
Q. How is frozen food delivered?
A. Our frozen food orders are sent directly from our shop to any UK mainland address via a next-day delivery service. Orders are despatched Monday to Thursday to ensure the goods are not held or delayed over the weekend. Goods cannot be left unattended due to their perishable nature.
Q. Why is the courier saying they don't have my parcel?
A. Our system will let you know once the order has been despatched and passed to the courier, however, at busy times, it can take the courier a while to update the status message.
Q. How do I track my order?
A. Once you have placed your order, you will receive an email that will contain the tracking information for your order, including your unique tracking number and the site where you can track your parcel.
Q. What should I do if my order is delayed?
A. You should be able to track your order to find out about any delays to your delivery. If you are unable to track your order or find that it has been returned to us, please contact us so that we can track it for you and help to get your items.
Q. Do you charge extra for certain postcodes?
A. Unfortunately, our couriers charge us significantly more to send to certain locations, so there is a small additional cost for some locations.
These include the Isle of Man, the Scilly and the Channel Islands, and the Scottish Highlands. Postcodes: AB36-56, FK17-21, HS1-9, IV1-63, KA27-28, KW1-17, PA20-78, PH19-50, ZE1-3.
Q: Do you process orders on bank holidays?
A. Unfortunately, our couriers don't work on weekends or bank holidays, so we're unable to despatch orders taken at these times. However, we do work hard to keep any further delays to a minimum.
Q: Are delivery times guaranteed?
A. We cannot guarantee despatch times for items delivered from our shop .
Q: What do I do if the courier damages my order?
A. Don’t panic! We will do everything to help. Simply contact us via email.
International Orders
We do NOT Currently ship outside of the uk. We do not deliver to the US .
Important Information
-We try to pack all of our orders within 72 hours and shipped using a 48 hour service. We expect orders to be with you within 3-4 working days however it can be longer if we are very busy .
- When placing an order you therefore agree to our Terms and Conditions
- Once you have placed an order, we are unable to cancel this or make any amendments.
- Orders are processed Monday-Friday, excluding UK Bank Holidays.
- Local duties and taxes will need to be covered by the customers. Please contact your local customs office to receive more information.
- We (PawstoHooves) are not responsible for lost or stolen packages, or parcels that are delayed by the courier.
